After-sales service commitment
Over the years, my company has been in the service of various projects of petroleum drilling engineering construction, summed up a complete set of products and services security system, to provide customers with high quality and timely pre-sale, sale, after-sales service:
My company guarantee to the buyer to provide equipment is the original factory production, and the factory data fitting is complete.In strict accordance with the standards of product manufacturing, conscientiously implement the ISO9001 quality system procedures, to maintain the normal operation and maintenance of contract equipment, our company provide the technical data and drawings to be complete, clear and correct.
Quality assurance measures：
Provide on-site service warranty: during the warranty period.
1、Company and set up aftersales service department is mainly responsible for after-sales service, technical consultation, etc.Ensure that provide various technical service engineer at any time.
2、www.jfysy.com has a customer service calls each related service online communication, all the year round to provide real-time online service.
3、24 hours online service.May at any time in 24 hours technical consultation call 13930620062.To provide technical service 24 hours a day.
4、every time after the goods to the scene debugging, within one month of tissue for telephone pays a return visit.
5、vulnerable parts: spare spot of various commonly used fittings company, guarantee in the shortest possible time, solve the problem.
After-sales service commitment：
The company sales of all product warranty for one year, there is a problem in one year, you can choose to repair, exchange or return (except artificial operation or damage).During the warranty period we will free replacement for you the failure parts.
Service response time:
At the request of the customer's related to provide technical services, our technical staff will be on the same day they arrived at the scene, under normal circumstances within 48 hours to repair the fault product, unable to repair the fault within 48 hours, for not affect users, our company will provide free new use.
Site training: finished installation and debugging, the use of personnel organization free training, practical operation and maintenance, as well as ensure that the operator to use party, skillfully operate independently and basic maintenance.
After acceptance by the competent department of the overall acceptance of 3 ~ 5 working days, we will complete the technical data, charts (such as equipment list, certificate of quality, inspection report, installation drawings, etc.) and product manual, operation manual and maintenance manual data transfer of the original copy of the user.